Buğra Cihan Gündüz

Project Management Intern

• Supported project management processes including planning, task tracking, and documentation.
• Contributed to project deliverables by conducting foundational analysis on topics related to IT law and artificial intelligence.
• Supported coordination and reporting processes for organizational and business-related projects.
• Gained experience in structured reporting, project follow-up, and communication within process-driven workflows.

Product Analytics and Sales Analytics Strategy Assistant

• Supported strategic planning and performance tracking processes related to sales targets.
• Contributed to sales growth by identifying cross-sell opportunities and campaign support ideas.
• Assisted product positioning and recommendation processes based on customer needs and purchasing behavior.
• Prepared presentations and reporting outputs to support strategy communication for senior management.
• Strengthened my business perspective by combining analytical thinking, customer insight, and commercial awareness.

Customer Representative and Sales Specialist

• Provided customer-focused solution recommendations aligned with user needs.
• Exceeded sales targets through effective communication and a needs-based sales approach.
• Supported campaign management and cross-sell processes.
• Gained practical experience in customer behavior, persuasion, and commercial performance support.

Co-Founder | Product & Strategy

• Contributed to collecting user feedback, questioning the reasons behind that feedback, and improving the product’s usability from Hobio’s earliest version to its current structure.
• Took an active role in clarifying the core idea, defining the target audience, shaping the content direction, and structuring the product.
• Contributed to building category, learning path, and lesson structures for many hobbies such as candle making, coffee brewing, terrarium making, baking, and more.
• Supported the product’s UI/UX by sharing feedback that helped make the interface more user-friendly, clearer, and smoother.
• Contributed to product ideas, content architecture, user experience improvements, and problem definition processes.
• Developed product thinking through metrics such as completion rate, drop-off rate, engagement rate, and lesson-to-lesson continuation.

Lesson Engagement Analysis

• Identified that text-heavy lesson content could reduce user engagement.
• Developed the idea of splitting lessons into smaller and more manageable blocks to understand whether the main problem came from content length or lack of interactivity.
• Structured the evaluation of this idea through metrics such as completion rate, drop-off points, in-lesson engagement, and continuation from one lesson to the next.
• The full case study is available in my portfolio.

Independent Product Project

• Contributed to the development of a digital platform idea aimed at helping users access TV series and movie content more easily.
• Supported the definition of the core idea, target audience, value proposition, and content direction.
• Played an active role in service design decisions by generating ideas to improve user experience.
• Gained early-stage product thinking experience through target audience definition, usability-focused planning, and concept development.